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Contact Media Mill support

Email support@untitledapps.dev. Include the app version, Mac model, macOS version and the exact step that stopped. A screenshot or copied error message is usually more useful than a broad description.

Include enough to reproduce it

  • What you expected to happen.
  • What happened instead.
  • The shortest steps that reproduce it.
  • The failed Action and exact error text.
  • Whether the source was a local file or link. Remove private media and credentials.

Security reports

Use the same address and put “Media Mill security” in the subject. Do not include sensitive files or access credentials in the first message.